Many customers are often attracted to businesses renowned for their selling prowess, a quality that unfortunately doesn’t guarantee equally commendable service.
At Property Search North East, we diverge from this norm.
Our ethos for working collaboratively is not just a principle, but a lived experience via our NE Property Collective Events, a commitment exemplified in the genuine and earnest appraisals we receive from our clients.
Our clients frequently share their authentic experiences and evaluations of the unparalleled service level we provide. Our most recent testimonial especially underscores this collaborative spirit and our unswerving dedication to exceptional service.
We’re excited to share a few of these stories with you, showing our ongoing commitment to great customer service.
I had the pleasure of working with Michelle and her team at Property Search North East. Her willingness to go above and beyond was her norm. She is efficient, proactive and a competent communicator who ensured I was kept informed at all times. Issues that arose were dealt with promptly and professionally. Please get in touch with her if you are looking for a new search provider with a bespoke service.
We are proud to call Property Search North East our trusted partner for almost 20 years as here in Northumbrian Water it is important that we engage with North East companies in our community who also share our values.
Well done Michelle and Jacqui, for developing your fantastic PSNE brand of 20 Years and for the wider networking events that you do, to strive to make a difference to the conveyancing industry.
There is no hesitation for me to recommend Property Search North East as they certainly endorse our customer expectations and our high standards of service with their hard work, dedication and great service instilled in each and every member of the team.
Thank you for all the hard work from all at Property Search North East who went above and beyond to continue to deliver searches swiftly for the thousands of clients purchasing throughout the Stamp Duty holiday.
Your efforts are appreciated and certainly alleviated some of the stress of conveyancing throughout the pandemic.
I reached out to Property Search NE when let down by our solicitors and their search provider. Not only did they call me back the same day (on a Sunday), they managed to turn around our local search within 24 hours, solving all our problems. Can not fault the helpfulness of the team, their professionalism, knowledge about the market, or the price. 100% helpful, completely recommended.
Northumbrian Water have worked in partnership with Property Search North East for over 16 years
Over this period of time we have found the friendly helpful and professional team of great benefit and service to our business
The searches they provide are accurate as they take the time on the finer detail and any queries or additional information are dealt with efficiently
We highly recommend Property Search North East as they certainly endorse our customer expectations and high standards as well as our company’s ethics too.
The team at Property Searches North East are an integral part of the Brighter Law Solutions supplier network. Their combination of local knowledge, robust systems and an established experienced team means they can provide high quality Regulated Local Authority Searches promptly and always with the needs of the client in mind. On top of all that they’re genuinely nice people to work with.
Andy Watson, Strategy Director, poweredbypie
We have used Property Search North East for quite a while now, and we are absolutely thrilled with their fantastic service. They have always been very quick to respond to our search requests, in most cases we get our search results within two weeks, but this week, for us, they have gone above and beyond – we have had searches back IN TWO DAYS!!!. We would not hesitate in recommending PSNE for all your property search needs, we will certainly continue to use them in the future.
AH Newcastle
I would like to thank you for the excellent service that you provide. I have always been very impressed by your turnaround times and the efficient way you and your team deal with queries.
AH Newcastle
A fast, reliable, efficient and extremely helpful service is provided by all at Property Search North East. In a demanding and fastpaced area such as conveyancing PSNE are a necessity.
CCH Mortons
We started using PSNE because a National Search Provider had let us down on multiple occasions and when one of our partners met PSNE at a local event, the partner arranged for us to meet. PSNE turned our searches around in under 50 hours whereas after 4 weeks from the National firm, we were still waiting! We have been working with them ever since, that was 2008!
ML Gosforth
I contacted PSNE after having waited 6 weeks for a local search result from my previous search provider. I got all searches back within 3 working days with PSNE, a service level that has been maintained. I couldn’t be more happier with PSNE as the quality of their searches and service speak for themselves.
TS Jesmond
After using various other search providers in the past I have used Property Search North East for a number of years now. The service is always excellent, at a very competitive price, with a fast turnaround and excellent customer service. Staff are always on the end of the phone and never fail to address any queries or concerns I may have. I wouldn’t use any other search provider!
IW, Geoffery Forrester Solicitors
Property Search North East always provide a fast, friendly and efficient service and we would recommend them as Search Agents
JL, Southern Stewart and Walker
Many thanks indeed for dealing with this so expeditiously
GC, Hexham
Very fast and efficient response to search requests. Extremely helpful with unusual search requests. Phone calls and emails returned within a very short time
MH
By you are GOOD!
JW
Before working with PSNE, we had, like most firms, used a variety of Search Providers. In the current residential and commercial property market, when transactions need to be completed more swiftly than previous years, we need a Search Company that are reliable and quick to respond to any enquiry we raise. PSNE were a great move for us with their up-to-date systems and extremely quick turnaround on search requests. They provide us with a friendly service and are always available on the end of the phone should we need their advice. We frequently recommend PSNE to other firms and will continue to do so.
CB Sunderland