With decades of experience, Michelle is a driving force behind PSNE’s high standards. She also serves as a Director for the Independent Personal Search Agents Association (IPSA), championing excellence across the industry. Michelle is known for her practical solutions and tireless support for clients.

Michael blends deep technical knowledge with a calm, thorough approach. He’s the go-to person for complex or urgent searches, reliably delivering detailed results even under pressure.

Michelle S. takes control of the searches as they ping in, booking them at the earliest possible appointment time. She is involved in customer care and responsible for looking after the invoicing too.

Lisa provides administrative support across the business, assisting with the preparation and quality checking of searches and reports, processing customer orders, managing client communications, and supporting the Managing Director with projects and the day-to-day operation of the business.

Lesley supports us with the day-to-day preparation of searches by accessing and interrogating the Council data and works closely with Julie to ensure the searches are prepared as efficiently and accurately as possible.